Almost 97% of inspected Belgian online shops had at least one infringement: what can businesses learn?
Belgium’s FPS Economy reported in 2026 that almost 97% of Belgian online shops inspected during a 2025 inspection period had at least one infringement, often linked to unclear consumer information.
Why this figure deserves attention
Belgium’s FPS Economy reported that during inspections of Belgian online shops between February and November 2025, almost 97% had at least one infringement. According to the authority, issues were often linked to a lack of clear information for consumers.
That does not mean every issue had the same severity. It does show how easily a website can look professional while still missing important information.
Where do websites often go wrong?
For businesses, several areas deserve particular attention:
- the company’s identity and contact details should be easy to find;
- prices, conditions and recurring costs should be explained clearly;
- consumers should receive relevant information before they are bound;
- privacy, cookies and consent should match what the website actually does technically;
- forms and ordering flows should not create confusing or misleading choices.
Why web design and legal clarity belong together
A legally correct page in the footer is not enough when the rest of the journey is unclear. Good design makes important information visible when the visitor needs it.
That is why Jolly Worx looks at buttons, forms, pricing displays, confirmation screens and legal links as well as colours and layout.
A trustworthy website does not just look professional. It also makes clear who you are dealing with, what you are choosing and what happens next.